Remote Computer Support

Remote computer repair support…While you wait (literally)!

We connect to your computer with secure, specialized software supported by Citrix, the number one remote software company. You can follow along as we work with you on your computer to repair it in real time, seeing exactly what is happening…as it happens. You don’t have to pull your computer out from under your desk and drag it in to a shop (unless it requires repair that can’t be provided during a remote support session). No diagrams to remember where all the cables go. No questions about what work they did (or didn’t) do.

Our techs have over 75 years of technical experience and can quickly and efficiently resolve any computer issue that arises.

Times change…and so does our service.

Not long ago we had no choice but to book a time to come and see you, or have you bring your computer into the office. You’d wait for us to come to you (which you were happy to do because you knew it would be repaired properly) or you’d have to be without your computer for a few days while we repaired it in our shop. The reality is that communication between computers wasn’t fast or reliable enough to allow us to work any other way. Well, times have changed. We can now quickly, safely, efficiently and securely support your computer via “remote”.

Privacy and security are assured!

Not only can you watch what we do, as we do it, but you can rest assured your privacy and security is protected. Our software creates a secure, private connection between our technician and you. When we’re finished, unlike most remote support clients used today, our client quietly uninstalls itself so that there is no possibility of us or anyone else connecting to your computer without your permission. If you prefer us to be able to access your computer when you’re at work or otherwise indisposed, contact us about our “unattended remote computer support” options.

Work we can do remotely:

Software and driver installation and removal
Virus and spyware removal
Fix Windows settings
Software and registry cleanups
Windows updates
Program updates
Email repair
Software repair
Tutorials
Deleted file recovery

So what now?

Take a look at the options we have below and compare the features and pricing of the different remote computer support packages. Once you’ve decided which one works best for you, click on buy now and you’ll have your own virtual IT at your service. Thanks for visiting and we look forward to taking care of IT.