Repair Status
Gina Sparrow says:
After making the trip down to Apple Canada and a negative response from a different Apple repair shop locally, I conceded defeat…I spoke to the Owner Aaron Weston and explained by situation. He flashed me a smile and said ‘Bring it in to our ‘mac guru’ John and we’ll see what we can do!” The following week I showed up with my Macbook Air in hand. The warm and friendly Veronica greeted me at reception, took my details and sent me off with a feeling of certainty that my Macbook Air would live again.
Within 24 hours I received a text message to my phone, it was Northern Protocol asking me to phone the shop, they have news! All was not lost and John would be able to fix my computer no problem. Aaron went over the diagnosis, pricing and options in language that I could understand. Their customer service really stands out!
It is with much appreciation that I write this testimonial to Aaron and his team at Northern Protocol. Even if my computer were renedered useless, I would’ve left feeling well tended to and sure to visit this local business again.
View the entire testimonial here.
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