Laptops

We are an authorized Asus laptop dealerBig box stores attempt to lure people in with cheap laptop sales, then moving in for the kill with expensive warranties with so many exclusions that they're practically worthless.  The customer ends up paying top dollar for inferior products with poor build quality and no local support.  When the laptop breaks, they take it back to the sales agent only to find out the laptop has to either be sent away to the manufacturer or cost more than it's worth to fix it.

At Northern Protocol Inc. we take a unique approach to laptop sales.  Our formula is a seemingly simple one:

Quality

The reality is that there are no corners to cut in laptop sales.  When you slash the price, the customer will suffer as there's no benefit to the box store or manufacturer to look after them.  The more features at the seemingly too good to be true price, the more likely that the overall quality of the laptop is extremely poor and prone to failure.

We have a unique opportunity at Northern Protocol Inc.  Not only do we offer laptop sales, we also offer laptop repairs.  We repair hundreds of laptops each month of every make and model.  What this enables us to do is know which laptops are disposable and which are actually worth a second look.

We hand pick what laptops we sell.  They are carefully thought out based on value and build quality.

We sell Fujitsu laptopsReliability

There's nothing worse than being in the middle of an urgent project and having your laptop break down.  Laptop repair can be expensive and time consuming.  Manufacturers often erase your hard drive before sending it back.  Time, your most valuable asset, is lost waiting to get your computer back.  Costs of a break down can often add up to more than you paid for the laptop to begin with.

While things do happen to even the best of laptops, it is possible to minimize the odds.  This certainly isn't done by selling cheap, disposable products and expensive warranties.  Investing that little extra up front increases the likelihood of a good return on your investment.

Being familiar with the manufacturing process, the process companies like Dell, Acer, HP and Sony use to procure product lineups, typical product failures and what goes into each machine enables us to recommend the most likely products to give you reliability and value.

Service

At a big box store, you're a number.  The name of the game is to sell you as much as possible, as quickly as possible, and hope they never see you again until you want something else.  Their focus isn't referrals.  Their entire premise is based on big advertisements and "cheap" prices to ring up the sales numbers.

At Northern Protocol Inc., each referral is a valuable asset.  They are not achieved by selling cheap, disposable products.  They're achieved by giving quality products and service.  Our technicians have years of hands on experience.  We are experienced, seasoned professionals that can address all your questions.  We do not offer commissions.  In fact we're not even sales people, we are geeks with a passion that we want to share.  We are also here to call on any time you need us.

You are not a number to us and we aim to make things simple for you.

Warranty

The sales agent closes the deal.  You commit to the laptop.  Smoothly they bring out their extended warranty flyer, telling you how you're just asking for trouble if you don't buy this expensive add-on.  You are told how you won't get any service if you don't buy it, how essentially useless the manufacturers warranty is and how you won't have any recourse with the store after 30 days.

It's understandable why.  They have to make money somewhere.  Extended warranties are almost 100% profit.  Half of it goes to the sales representative that sold it to you.  It's a gravy train for the box store but seldom any value for the consumer.  When you buy a laptop from us, we'll take care of it for the first year at no extra charge.  Whether fixed in house or sent to the manufacturer on your behalf, we'll take care of everything.

It doesn't get any easier than that.



Before you buy your next laptop, come in and see us.  Spend some time with the experts that know computers.  Contact us now to find out what we can do for you.

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