Testimonials

I was looking into getting wireless at my home for my business so that I may work anywhere in my home and be able to access the internet. At the same time, if my children needed the computer for projects, there would be no issue. I had no hesitation in hiring Aaron for this job.

What impressed me most was that on the Friday he was to come and install the unit it was not a great day for driving. However, in a snow storm, Aaron made it to the house. The secretary called to ensure that I knew he was running late to weather and roads. I thought this was absolutely awesome! How many companies take the time to ensure that if late, they call you? His commitment to his customers was quite evident. Not only did he make it but he brought the recommended product with him. He completed the set up and proceeded to share with me how it works and what I needed to know.

When he left, the connection when I took it back to the desk downstairs seemed to have been lost. When I phoned Aaron minutes after he left the house, he was patient and took the time to diagnose the problem. The problem being that a cord was not plugged in.

I am happy to know that whatever computer questions or issues I have, whether human error or not, Aaron is available to help and solve them.

I would not hesitate in recommending a patient, knowledgeable, and committed to service type of computer genius!!!! Aaron, thank you for all your help and I look forward to working with you for years to come.

I truly appreciate all of your hard work, forthrightness and honesty in addition to going the “extra mile” ensuring that my concerns were addressed.

I would be happy to refer new business your way.

Shortly after I bought my computer from you, I brought my daughter’s desktop in to be cleaned up. Not only did you take care of the mess on her computer, you also suggested ways to keep it virus and spam free. Thanks for all your help!

I had problems that seemed like the end of the world and you just got down to work and fixed them for me. I would not hesitate to recommend you to anyone that needed your expertise.

Thanks you again for your attention to my problems and in achieving an end product that is infinitely better than I had previously.

I am a computer user with many years of experience. I am all too aware of how upgrades rarely go smoothly and how they often turn into painful experiences. I thank you for your help and commend you on your dedication in solving unforeseen problems.

I will not hesitate to recommend your services.

Aaron, please let me thank you for the excellent serviceyou gave recently in repairing my computer and getting it to run better than ever. You did it quickly and very expertly!

I won’t just refer new clients to you…I’ll bring them myself!

Aaron was not only available to deal with my situation; he also arrived in the early evening to help me out. Once he solved the problem, he looked at my husband’s computer as well.

Aaron made this experience easy to solve. I was so happy with his service that I purchased a laptop and he had it set up and delivered by 8:30 that evening. This turned out to be a very merry season, everything is operating well, and I am as happy as can be.

When I have a problem, I now call on Aaron.

In addition, when he said, “Yes, we do that!” he does.  Thank you Aaron.

Right from the beginning they were courteous, polite and friendly, apparently eager to earn our business. They came to the site in an expeditious fashion for a free consultation and to establish a strategy that satisfactorily accommodated the needs of our business, including the eagerness to operate after business hours in order for us to avoid any downtime during our hours of operation.

The work needed was done professionally, with a quality that exuded experience. The plant was able to function at full capacity at all times without interruption. We are pleased with the quality of workmanship and the level of experience that was demonstrated and would recommend Northern Protocol Inc to any business or otherwise.

Once again I thank you for running [a] business that knows what they are doing, treats the customer as a real person and fixes the problem pronto.

Thanking you in advance

A very satisfied customer.