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WHY BUY

FROM US?

EXCEPTIONAL PRODUCTS

AWARD-WINNING SERVICE

“In my experiences and dealings with computer businesses such as Northern Protocol, I have not come across this depth of expertise and customer service.”

 

– Derek Valiquette

“A local company with old fashioned work ethics, friendly people and fair prices—what more can you ask for??”

 

– Ron Boorman

WE’RE GLAD YOU ASKED!

 

We’ve spent a lot of time thinking about this question. It has become even more important as time goes on. You see, Northern Protocol has had the great fortune of being the industry leader in the region, setting the standard that others strive to. Indeed several have seen the success and stepped up to follow our lead.

 

Then it hit me. Of course! If it works, it’s worth duplicating by others. So there it is, the number one reason to trust Northern Protocol. Our constantly raising the standard, of consistently pursuing excellence means that you’re going to get the level of quality, value and service you deserve.

 

It must be working or others wouldn’t be attempting to follow in our footsteps. And truth be told, as the bar consistently raises everyone wins. Be part of the revolution and change in the computer industry. Trust Northern Protocol to keep IT simple.

DRIVEN BY PASSION

When computer stores are driven by money, your technology works for them. When computer stores are driven by passion, your technology works for you. We love what we do and it shows. You will get friendly service and advice, based on our computer repair experience. You can rest in the knowledge that we will help you get the most “bang for your buck”.

THE HIGHEST STANDARD

At Northern Protocol we work to very high and defined standards, one of which is “give excellence, not perfection”. We acknowledge that the achievement of perfection is an impossible task, but the pursuit of excellence is attainable. In everything we do we look to give you our very best, to deliver the highest possible standard of quality and service. The end result is that you can trust that you’ll get satisfaction and value for your money. You deserve nothing less.

CHOSEN WITH CARE

We are “computer mechanics”. We spend most of our time fixing computers and have become very familiar with failure trends among products. We aren’t salesmen, we’re not on a commission and so we’re very fussy about the computer products we sell, only selling products that are known for their quality and reliability. This ensures you long service without cutting corners in quality or service. Our goal is to have the computer stay on your desk, not ours.

EXCEPTIONAL SUPPORT

We are highly experienced geeks, both hobbyists and professionals. Whatever problem you may have, we are right around the corner or a phone call away. You won’t have to call India, we promise. This assures you trouble free computing.

 

Get your very own computer geeks, on call when you need us.

VALUE ADDED SOFTWARE

All of our custom machines come with our personally selected software bundle, including an office suite and antivirus software. We also have Adobe and Productivity Suites available at substantial discounts. We do not use trials, shareware or any other type of crippleware. Everything put on your computer is fully functioning software that will never expire. This gives you value-added functionality so you can start working right away, without spending more money to actually use the programs on your computer.

QUICK SOLUTIONS

Frankly we’d rather not have to repair our computers, however the reality is that by their very nature things do happen. Standard warranty is 30 days with the retailer, unless you pay extra for “extended warranties”. Our standard laptop warranty is a minimum one year in house (excluding used of course), two years on our Asus laptops, and our custom desktop computer warranty is five years in house. This assures convenience and quick solutions to get you back up and running. (NB: Most of our products have two to three years manufacturer’s warranty as well!)

WE CARE AND IT SHOWS

NEED OUR HELP?

 

CONTACT US TODAY!

 

705.739.2.FIX (349)