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My #1 go to for computer and anything IT related for the last 10 years has been Aaron Weston and his team at Northern Protocol. Simple reasons: efficient and effective service, expertise and knowledge, over delivering and going above and beyond the call of duty, (especially where a Canadian Veteran was concerned), excellent value. I shall always call on you!

Thank you so much.

I extend my utmost appreciation for the outstanding work carried out on my laptop computer. As well, the high level of customer service provided and experienced by me was second to none. It is my intent to return to your company in the future.

Thank you for the great service and prompt attention to my computer issues. Jim is a class act and took the time to explain the work done and helped me set up my new computer. I’m very grateful for your help and thrilled to pieces having my old photos back. Thank you again from a very satisfied customer.

Big thanks to Tyler, who understood my concerns, and special thanks to Aaron – taking your laptop to get fixed is like taking your car into a mechanic – its scary.  Northern Protocol’s team is very knowledgeable, efficient and understands time is money.  Highly recommend their services!



Excellent staff amazing fast service. I had a faulty graphics card and with little to no experience in graphic cards I turned to them. They are extremely friendly, helpful and know everything I needed to find out about my PC. Not only did they figure out what was wrong but I was also able to buy the one of the best graphic cards on the market through them and they installed it super fast for me. Their prices are cheap for the quality of service you get from them. I will always bring my PC back there.

Aaron and his team are dedicated to customer service along with honest, helpful and prompt communication. I brought my laptop in for a screen replacement and tune-up and it was promptly done. Even when the screen they installed came with one faulty pixel, they promptly contacted their supplier and it was replaced again, no questions asked. Speaking of questions, I’m an experienced user but always have questions of the basic and trending variety, and Aaron and his staff have been nothing but helpful, courteous and very informative.

I am writing to thank Aaron and the staff of Northern Protocol for their recent support. I am way behind the times and just got the internet in my home for the first time this week, Prior to this, I took my tower in to their shop to have my data removed. The staff was very supportive and explained to me what I needed to know. I now realize that this company can provide the technical support I will need in the future as I learn and use my system. The hesitation I had in getting on-line at home was the concern that I would need a trusted company to confer with and now |i realize I have found this in Northern Protocol.

With thanks, Mandy.